Start with the customer, then choose the channel
A channel is useful only when it reaches the right people with a relevant message. We begin with your offer, audience and conversion path before planning activity.
Make the organisation understandable
Explain the work, where it happens and who is responsible. Use genuine programme descriptions, approved photographs and accurate contact information. Distinguish current projects from planned work so supporters know what their involvement relates to.
Plan each participation route
Volunteering, partnership enquiries and donations have different requirements. Decide which routes belong on the website and how each will be handled. Payment or donation integrations need appropriate account ownership and a tested process before being enabled.
What we plan with you
- Programme and organisation pages
- Volunteer or partnership enquiries
- Accurate impact information
- Donation functionality scoped separately
For Cape Town projects, the initial conversation can take place remotely. Our contact office is in Cape Town; meetings are arranged in advance. Share your current website, required functionality and preferred timing so we can define the next step.
Learn More